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SIEF Shriner U Presents Lessons in Leadership and Planning From My Toddler

Charles Maddox
Charles E. Maddox
Divan – Ben Hur Shriners

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Description and Learning Outcomes

Inspired by the lessons learned from my toddler, this approach to leadership emphasizes patience, meeting individuals where they are, and cultivating growth. Strong leaders confidently navigate difficult, empathy-driven conversations with a focus on people first. Clear expectations and a defined vision are essential for strategic direction and securing full team commitment.

Leaders must accept that mistakes are part of the process – embracing contingency planning to proactively address challenges. Self-reflection and accountability empower leaders to model the behaviors that inspire growth and elevate performance.

Empathy in leadership means offering constructive feedback without judgment, distinguishing between empathy and sympathy. Effective leaders are curious, embrace a "fail fast" approach, and grant autonomy to foster innovation. Resistance is inevitable, but leaders can transform it by embracing diverse perspectives, workstyles and values.

Engaging families, especially spouses, enhances connection and commitment. Finally, personalized recognition, respect for time and clear action plans drive impactful leadership and improved outcomes.

Learning Objectives

Following this session, learners will be able to:

  • Apply patience-driven leadership techniques to meet individuals where they are and foster their personal and professional growth.
  • Demonstrate the ability to lead empathy-driven conversations with a person-first mindset, setting clear expectations to gain team commitment.
  • Develop and implement contingency plans that proactively address mistakes and setbacks while fostering a culture of learning and adaptation.
  • Provide constructive, empathetic feedback by distinguishing between empathy and sympathy, using a "fail fast" approach to encourage autonomy and innovation.
  • Integrate family engagement strategies that strengthen team commitment and enhance outcomes, while delivering personalized recognition and clear action plans for success.
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